Functional Management
Served as Functional Manager for the Software Project Management team, providing leadership and mentorship to App and Cloud PMs.
Defined team goals, performance metrics, and development plans to foster growth and accountability.
Facilitated cross-team collaboration and knowledge sharing to improve delivery consistency and reduce silos.
Refined development processes to align with PDLC standards, improving execution quality and stakeholder confidence.
Acted as a liaison between engineering, QA, and executive leadership to ensure strategic alignment and delivery success.