Projects & Programs Managed at Activision

Team(s) and Stakeholders

Development Teams

• Internal Segmentation Team (Backend): 3 engineers, 1 senior engineer and 1 engineering manager.

Dependent Teams

• External Departments: Solid State Studio, Infinity Ward Studio, Sledgehammer Games, Treyarch, Demonware.

• Internal Teams: Analytics & A/B Testing, KPI.

Project Duration

The project was originally planned as a six-month initiative; however, its success led to it becoming an ongoing endeavor supporting future Call of Duty titles.

Detailed Responsibilities

• Collaborated with internal teams and external product owners to assess and address ML & Segmentation requirements for the latest Call of Duty title and COD Mobile.

• Converted business requirements into a comprehensive and actionable project plan for seamless execution by the team.

• Strategically prioritized competing requests between external departments and internal teams to ensure alignment and efficiency.

• Identified and managed risks and dependencies, coordinated closely with KPI and A/B Testing teams to ensure timely and accurate service delivery.

• Oversaw deployment activities, coordinated efforts with external departments to maintain consistency and quality.

• Led post-deployment retrospectives with all stakeholders, analyzed lessons learned to refine processes for subsequent project phases.

• Integrated stakeholder feedback from retrospectives into project workflows to enhance future delivery efficiency and effectiveness.

Team(s) and Stakeholders

Development Teams

• Internal A/B Testing Team (Backend and Frontend): 1 UX/UI designer, 1 SRE, 1 senior engineer, 2 engineers and 1 engineering manager.

• Internal Analytics Team: 2 analysts, 1 senior analyst, 1 analyst manager.

Dependent Teams

• External Departments: Solid State Studio, Infinity Ward Studio, Sledgehammer Games, Treyarch, Demonware.

• Internal Teams: Segmentation, KPI.

Project Duration

The project was originally planned as a six-month initiative; however, its success led to it becoming an ongoing endeavor supporting future Call of Duty titles.

Detailed Responsibilities

• Partnered with external product owners to evaluate A/B testing needs for the latest Call of Duty title, COD Mobile, Crash Bandicoot, and various marketing websites.

• Facilitated alignment between the A/B Testing team and Analytics team by coordinating comprehensive project plans to ensure seamless execution.

• Conducted post-deployment retrospectives with stakeholders, identifying key insights to optimize processes for upcoming project phases.

• Incorporated stakeholder feedback into project workflows, driving enhanced efficiency and effectiveness for future deliveries.

Team(s) and Stakeholders

Development Teams

• Internal KPI Team (Backend): 1senior engineer.

Dependent Teams

• Internal Teams: Segmentation, A/B Testing and Analytics.

Project Duration

Same as the Analytics & A/B Tests project.

Detailed Responsibilities

• Collaborated with the Analytics and A/B Testing teams to align and coordinate project plans, ensuring smooth and efficient deployments.

• Engaged the KPI team in retrospectives for the Analytics and A/B Testing project, integrating shared insights to apply consistent improvements across initiatives.

Team(s) and Stakeholders

Development Teams

• Internal Design Team: 2 UX/UI designers.

• Internal Companion App Team (Frontend): 2 senior engineers, 1 engineer and 1 engineering manager.

• Internal API Team (Backend): 2 engineers , 1 senior engineer, 1 engineering manager.

• Internal CMS Team (Backend): 2 engineers , 1 senior engineer, 1 engineering manager.

Dependent Teams

• External Departments: Activision Marketing Technology.

• Internal Teams: Analytics, Localization.

Project Duration

This project spanned three years and subsequently transitioned into the In-Game Content project (detailed below).

Detailed Responsibilities

• Oversaw the management of three dedicated internal teams from project initiation through to maintenance.

• Converted requirements from the product owner into actionable user stories for team execution.

• Assisted the design team in prototype testing prior to conducting a feasibility discussion with frontend and backend teams.

• Led multiple kickoff meetings, including sessions for design requirements with the product owner and feasibility discussions for frontend and backend teams to review the UX prototype and provide estimates.

• Facilitated backlog grooming and refinement sessions across teams, ensuring comprehensive input before work commitment.

• Effectively communicated all details regarding kickoff meetings and backlog grooming sessions to the product owner, in addition to regular project reports.

• Collaborated with the QA team to obtain test cases and assisted in triaging bugs before passing them to the respective teams.

• Oversaw the deployments to iOS and Android.

• Coordinated with the Marketing Technology team to manage the Message of the Day (MOTD) and marketing events posted through the Companion App.

• Collaborated with the Analytics team to set analytics for the Companion App.

• Coordinated with Localization team to managed all the localizations needed to launch the COD Companion App in other countries.

Team(s) and Stakeholders

Development Teams

• Internal CMS Team (Backend): 2 engineers , 1 senior engineer, 1 engineering manager.

• Internal AEM Team (Backend): 3 engineers , 1 senior engineer, 1 engineering manager.

Dependent Teams

• External Departments: Activision Marketing Technology. 

• Internal Teams: Companion App. 

Project Duration

Same as the COD Companion App project.

Detailed Responsibilities

• Oversaw initiatives involving CMS and AEM tools to meet Marketing Technology requests channeled through the COD Companion App.

• Interpreted and translated requirements for the AEM tool related to Message of the Day (MOTD) requests.

• Converted requirements for the CMS tool regarding Companion App Store requests into actionable tasks.

• Coordinated with the Marketing Technology team on event scheduling, and synchronized deployment schedules with the Companion App and QA teams.

• Oversaw the migration from AWS to GCP for all the backend initiatives.

Team(s) and Stakeholders

Development Teams

• Internal API Team (Backend): 2 engineers , 1 senior engineer, 1 engineering manager.

• Internal Localization Team: 2 localization analysts, 1 localization analyst manager.

Dependent Teams

• External Departments: 3rd Party Vendors (names withheld for privacy).

• Internal Teams: Companion App.

Project Duration

Initiated concurrently with the COD Companion App and continued through its transition into the In-Game Content Project.

Detailed Responsibilities

• Engaged with third-party vendors to collect and understand their API requirements.

• Partnered with the API team to repurpose existing endpoints from the COD Companion App project, aligning them with the new specifications.

• Worked closely with the Localization team to ensure the necessary translations for the API content were provided.

Team(s) and Stakeholders

Development Teams

• Internal CMS Team (Backend): 2 engineers , 1 senior engineer, 1 engineering manager.

• Internal Web Store Team (Frontend): 2 engineers, 1 senior engineer. 

• Internal API Team (Backend): 2 engineers , 1 senior engineer, 1 engineering manager.

Dependent Teams

• External Departments: Activision Marketing Technology, Infinity Ward Studio, Sledgehammer Games, Treyarch, Raven. 

Project Duration

Following the transition of the COD Companion App to the In-Game Content project, the CMS project evolved into an ongoing Web & In-Game Store program.

This ongoing program was subsequently divided into two smaller programs: the Web Store, which remained within our department, and the In-Game Store, which was transitioned to Demonware.

Detailed Responsibilities

Before Division

• Collaborated with studios and the Marketing Technology team to gather requirements for store events.

• Coordinated the project plan for the backend teams in alignment with the frontend team.

• Facilitated demos prior to deployments.

After Division

• Mentored the project manager taking over the Web Store program through estimation and planning phases.

• Assisted senior engineers in developing high-level estimations to initiate the planning process.

• Oversaw resourcing and contingency planning.

• Worked with studios and the Marketing Technology team to assess resourcing and budget needs before finalizing plans and schedules.

Team(s) and Stakeholders

Development Teams

• Internal SSO Team (Frontend and Backend): 3 engineers , 2 senior engineers, 1 engineering manager.

Dependent Teams

• External Departments: Activision Website Development.

Project Duration

An ongoing initiative supporting SSO and registration functionalities across My Call of Duty and other Activision websites.

Detailed Responsibilities

• Guided the project manager assuming responsibility for the SSO program through the estimation and planning phases.

• Supported senior engineers in formulating high-level estimations to kick-off the planning process.

• Supervised resource allocation and contingency planning efforts.

• Collaborated with directors and product owners to evaluate resourcing and budget requirements prior to finalizing plans and schedules.

Team(s) and Stakeholders

Development Teams

• Internal Marketing Website Team (Frontend): 2 engineers , 2 senior engineers, 1 engineering manager.

Dependent Teams

• External Departments: Activision Marketing Website Development.

Project Duration

An ongoing initiative supporting marketing events across My Call of Duty and other Activision marketing websites.

Detailed Responsibilities

• Guided the engineering manager in generating Workload vs. Capacity reports using the monday.com tool.

• Established automation within monday.com to streamline and support the reporting needs of the team.

Team(s) and Stakeholders

Development Teams

• Internal Design Team: 3 UX/UI designers, 1 UX/UI lead designer, 1 UX/UI design manager.

• Internal Telescope Team (Frontend): 2 senior engineers, 2 engineers and 1 engineering manager.

• Internal API Team (Backend): 2 engineers , 1 senior engineer, 1 engineering manager.

• Internal AEM Team (Backend): 3 engineers , 1 senior engineer, 1 engineering manager.

• External SHA Team (Backend): 2 engineering managers, 1 project manager. 

• External Data Team (Backend): 1 engineering manager, 1 project manager.

Dependent Teams

• External Departments: Activision Marketing Technology, Infinity Ward Studio, Sledgehammer Games, Treyarch, Raven, SHA, Data, PMG.

• Internal Teams: Analytics, Localization.

Project Duration

Following the COD Companion App, all features transitioned into initiatives and projects under the ongoing In-Game Content program.

Detailed Responsibilities

• Provided guidance to external departments on utilizing the monday.com tool for accessing project plans and Gantt chart views of program initiatives.

• Developed automation within monday.com to streamline reporting needs such as Workload vs. Capacity and Gantt charts for each initiative.

• Mentored the project manager taking over the In-Game Content program through estimation and planning phases across various projects.

• Supervised resource allocation and contingency planning efforts in collaboration with external teams.

• Collaborated with the PMG team, directors, and product owners to assess priority, resourcing, and budget requirements before finalizing plans and schedules.

• Established an intake process to facilitate request submissions from studios.

• Contributed to the creation of a communication and reporting system suitable for all involved departments and teams.

• Assisted in escalation processes and removal of roadblocks for the team.

Team(s) and Stakeholders

Development Teams

• Internal Promotion Team (Frontend and Backend): 3 engineers , 2 senior engineers, 1 engineering manager.

Dependent Teams

• External Departments: Activision Game Development.

Project Duration

Ongoing projects to support campaign events across various Activision games, including Call of Duty, Tony Hawk’s, Crash Bandicoot, and others.

Detailed Responsibilities

• Guided the project manager overseeing the Promotion and Redemption program through using Kanban for the planning phases of various events.

• Provided assistance to the engineering manager and project manager in utilizing the monday.com tool to access project plans and generate various reports.

• Developed automation within monday.com to streamline reporting needs, such as Workload vs. Capacity for each ad-hoc event.

• Supervised resource allocation and contingency planning efforts in collaboration with other internal teams to facilitate resource sharing.

Team(s) and Stakeholders

Development Teams

• 3rd Party Vendor: 2 engineers, 1 project manager.

• External Department: Demonware IT, Activision IT.

Dependent Teams

• All internal teams.

Project Duration

Approximately three to six months.

Detailed Responsibilities

• Updated project workflows, roles, and user groups prior to the migration.

• Developed new access levels and roles to accommodate a broader audience on the server.

• Conducted comprehensive testing of all project functions, workflows, access levels, roles, and user groups in test environments before the final migration.

• Coordinated the deployment plan with internal teams and selected the least busy time of the year to minimize interruptions.

Team(s) and Stakeholders

Dependent Teams

• Internal Project Management Team.

Project Duration

Approximately six to eighteen months.

Detailed Responsibilities

• Conducted comprehensive research on tools to integrate with Jira to fulfill our reporting requirements.

• Created presentations, demos, High-Level Requirements (HLR), and Request for Change (RFC) documents to demonstrate the rationale for selecting monday.com.

• Developed project templates for use by all project managers across their projects.

• Collaborated with Activision IT to obtain necessary access for connecting monday.com boards to our Jira projects.

• Generated cross-project reports for our directors, including Workload vs. Capacity visualizations, Milestone Release plans, and Gantt views to provide an overview of all projects.

Team(s) and Stakeholders

Dependent Teams

• Internal Project Management Team.

Project Duration

Approximately three to six months.

Detailed Responsibilities

• Conducted research to identify automations that could optimize manual data entry after ticket transfers from Jira, preparing the boards for general reporting.

• Collaborated with Activision IT to obtain the necessary access for integrating third-party automations within monday.com.

• Implemented automations such as AutoBoost and ColumnMagic across all boards to enhance data entry and reporting processes in monday.com.

• Some automations included, but were not limited to, converting Level of Effort (LOE) to Workload, merging Start Date and End Date into Duration, and connecting boards for generating dependency reports.